Comptroller Gould Highlights Digital Financial Literacy, Responsible Innovation, and the Role of Community Banks

July 30, 2026 - 20:08

Comptroller of the Currency Jonathan Gould addressed the Financial Literacy and Education Commission on July 27, 2026, laying out a vision for modern financial education that balances new technology with the trusted role of local institutions. Speaking before the commission, Gould emphasized that digital financial literacy is no longer optional but a core requirement for consumers navigating an increasingly online banking world.

Gould argued that responsible innovation must be at the center of regulatory thinking. He warned that while new financial tools can expand access and lower costs, they also introduce risks that consumers may not fully understand. The challenge, he said, is to encourage technological progress without leaving vulnerable populations behind or exposing them to predatory practices.

A key part of his message focused on the unique position of community banks. Gould noted that these smaller institutions often have deeper ties to their customers and can serve as trusted guides in a complex digital landscape. He suggested that community banks are well-suited to deliver hands-on financial education, helping people understand everything from mobile payment apps to the risks of cryptocurrency.

The comptroller also called for collaboration between regulators, educators, and financial institutions to build a more resilient public. He stressed that financial literacy efforts must evolve as fast as the products themselves, ensuring that Americans have the skills to make informed decisions in a rapidly changing economy.